Has anyone had the issue of the sound cutting in and out when the volume is turned down real low or a very soft part of a song is playing? null

Question

critter · Accepted Answer

I hope this issue gets sorted out soon because right now mine is completely useless to me. It's not actually muting output during silences it's muting when the sound drops below a certain level. BIG difference.

Answered by critter 8 years ago

InsigniaCustomerSupport · Answer

Hi Dallas,

Regarding your inquiries about the sound cutting in and out at low volume I would like to explain that this is a design feature of most digital amplifiers.

If you reduce the volume <5% and play music that has long pauses between instruments / vocals the speaker will detect this pause and auto mute the output. We will review enabling/disabling this feature based on volume level.

Arely R. - Insignia Support.

“Has anyone had the issue of the sound cutting in and out when the volume is turned down real low or a very soft part of a song is playing?”

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