“We have a 6 Quart Instant Pot Cooker, Model# IP-DUO60 V3. Bought on 11/26/2018. For the past two months, it is not working well. We want to cook Multigrain like Chick Peas, Lentils, etc., but it remains raw even after cooking for 20 or 30 minutes?”

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• We're sorry to hear that. We'd be happy to lend a hand if you want to contact our support team. We can do some troubleshooting or see if warranty coverage is needed. If you're interested, please contact us whenever is convenient.

  Answered by Instant Brands Support 4 years ago

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