A:AnswerThey sent mine to Apple to replace it, charging $70. They did not give me the SIM card and I didn’t know to ask for it. I do now!! I waited 3 weeks to finally have a working phone. Three trips to Best Buy not helping. Finally called my server.
A:AnswerBest Buy made an appointment via the service app on apple. They (Apple) did it while I waited. I initially took it to best buy and they told me they would send it away for service, and I could have picked it up the next day. I didn't want to wait. They said if I was willing, I could just drive a little further to the apple store and they could do it while I waited. They even set up the appointment for me.
A:AnswerThanks for your question! At this time, the price should include the battery as well. For support with your battery replacement, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerYou should backup your pictures and anything else you want saved as they could disappear during the replacement. They took just over 1 hour to replace mine.
A:AnswerBest Buy will not replace a phone battery that I bring myself. They require that the battery be purchased and installed by Geek Squad for safety and warranty reasons.
