Questions & Answers

Q: QuestionCan you replace the battery in iPhone 7 if screen is cracked?

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by VMReviewVerified Purchase

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Q: QuestionNeed to cancel appointment. How do I do that

Asked 4 years ago by Due.

• A:Answer Cancel appointment by calling in or or send an email

  Answered 4 years ago by VMReviewVerified Purchase

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Q: QuestionDo you replace Apple watch batteries?

Asked 5 years ago by MHouse.

• A:Answer No

  Answered 4 years ago by VMReviewVerified Purchase

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Q: QuestionI went to Best Buy to get the battery replaced in my iPhone X and they had no batteries in stock, is there anyway my store is able to order the battery?

Asked 5 years ago by Mgre6083.

Q: QuestionDoes Best Buy cha ge the battery in an iPhone 11?

Asked 5 years ago by Kare.

Q: Questionwill they replace my battery even if the back of my phone is cracked

Asked 5 years ago by Bob.

• A:Answer Yes because the battery is replace through the front of the phone. In order to replace the battery the glass screen has to be remove, but that is on the Iphone 7 plus I took it in last year for my moms iphone 7plus and the screen was already crack and the geek squad replace the screen. The iphone 7 pluse works great. Rave

  Answered 5 years ago by Marco69Verified Purchase

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Q: QuestionCan I use apple gift card for battery replacement for iPhone?

Asked 5 years ago by Tony.

• A:Answer Apple and Best Buy are 2 different brands. Apple gift cards can be used at apple locations and iTunes Store or the App Store. Best Buy would need to use their own Best Buy Gift card, or cash /credit card as they are the ones that have paid for the battery (with apple) and labor to repair the phone. The two brands are not the same company.

  Answered 4 years ago by AKG2021

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Q: QuestionCan you replace an iphone 11 battery and if so how much will it cost?

Asked 5 years ago by connor.

Q: QuestionDo I have to call Apple to set up an appt. to change my I{hone Battery and if so about how long does it take to get an appt. this is because of the weather

Asked 5 years ago by Barb.

• A:Answer No you call or go online to Best Buy and make an appointment.

  Answered 5 years ago by JakeVerified Purchase

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Q: QuestionWill you need to buy an additional battery or will it come with the repair?

Asked 5 years ago by RF123.

• A:Answer The amount charged included both parts and labor.

  Answered 5 years ago by AngelaMVerified Purchase

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Q: QuestionDo I need to pay tax or any other fee or just the $49?

Asked 5 years ago by Me.

• A:Answer You have to pay tax also

  Answered 5 years ago by JayDouble

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Q: QuestionHow much does it cost to furnish and install a iPhone 7 battery

Asked 5 years ago by Big.

• A:Answer $53.66

  Answered 5 years ago by JayDouble

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Q: QuestionWhat will it cost to replace the battery in my iphone 7. Can it be done in the store while I wait?

Asked 5 years ago by Linda.

• A:Answer Yes but you have to get an appointment first and that was pre-Covid. It took about an hour so I walked around the mall. Not sure if that is possible post-Covid. But you could wait in your car as these days BBuy isn't allowing folks to really hang out in the store.

  Answered 5 years ago by JonLVerified Purchase

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Q: QuestionCan I replace my iPhone 6 battery here?

Asked 5 years ago by Niva.

Q: QuestionI have an iPhone X and I was wondering what kind of battery will replace my current one. Will the new battery be the same battery for an Iphone X or will it be replaced with the battery of an Iphone 11? battery health is at 91, when should I change it?

Asked 5 years ago by Lola.

• A:Answer It is not possible to replace a battery for an iPhone X with the battery of an iPhone 11; you'll be receiving an iPhone X battery when getting a replacement. With that being said, once the battery health hits 90, you should replace it (or whenever you're feeling that your phone dies quickly).

  Answered 5 years ago by Yelitza

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Q: QuestionDo you replace the gasket (seal) around the screen also to keep the waterproofing?

Asked 5 years ago by Z.

Q: QuestionIs the cost reduced at all if I have already purchased a replacement battery to be installed into my iPhone 7? Thanks.

Asked 5 years ago by Hannah.

• A:Answer Hi Hannah. Thank you for your great question! Generally, the service, which is $49, is just the labor. So in this case, that's all you would need. I hope this helps. If you have any further questions on this, I'd recommend speaking with your local Best Buy's Geek Squad. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI have appointment 10/2 at 1 pm for iPhone 6s Plus battery replacement and need the phone. Will this happen while I wait?? I need to leave with the phone and new battery. Thanks

Asked 5 years ago by Anonymous.

• A:Answer I am going in and ordering the battery by appt. Then, BB will call me when it comes in. THEN, I will make ANOTHER appt. for them to replace it. You shouldn't have to wait long if you have an appt. for it to be replaced. They should do it right then and there, that's why you make an appt.

  Answered 3 years ago by Ltb3105

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Q: QuestionAre you guys replacing batteries now? Asking from Sanford, Florida area.

Asked 5 years ago by Emmeline.

• A:Answer Hi there. Thanks for reaching out about this. if you're store has reopened, we should be able to start up replacing iPhone batteries again. We'd recommend reaching out to them to confirm that. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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