“The instructions are not clear, or I am doing something wrong. I had to use a USB-C to USB adapter to connect to my laptop, but it doesn’t appear to be working. Any advice would be greatly appreciated.”

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• This docking station, the JCD543, is designed and configured to be used with a USB Type-C connection. I would recommend a docking station that is designed for a USB Type-A connection to get a fully functional device, like our JUD481 Boomerang docking station with the USB Type-A host cable connection.

  Answered by J5create Team 5 years ago

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• There are 3 different types of ports, try all till you find the one that works

  Answered by Nina 5 years ago

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