Questions & Answers

Q: QuestionWhen answering phone calls, is it stereo or mono?

Asked 7 years ago by YC.

• A:Answer "MONO" Because Stereo is not supported in voice calls. I have been trying some microphones for ASMR stuffs but when it comes to calls it gives "MONO" output not "Stereo" SO yeah voice calls supported only "MONO"

  Answered 6 years ago by Sukanya

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Q: QuestionWhen will the other colors be available?

Asked 7 years ago by jubeilicious.

• A:Answer Yes, Jabra stated they will release an active version, which will be blue and gold, in April 2018.

  Answered 7 years ago by space

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Q: QuestionHaving issues pairing Jabra-Elite 65t with Iphone. this product doesn't have red or blue light on product there isn't any lights. been trying to use for week without any results? help

Asked 3 years ago by FEC106.

This question was asked about the related product: Jabra - Elite 65t True Wireless Earbud Headphones

• A:Answer Hello, thank you for taking the time to share this information. We are truly sorry to hear about that. We suggest reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your Jabra device. Thanks again!

  Answered 3 years ago by Jabra

  
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Q: QuestionDo they work with Samsung Galaxy S21plus phone?

Asked 3 years ago by KBailey.

This question was asked about the related product: Jabra - Elite 65t True Wireless Earbud Headphones

• A:Answer idk about that specifically but they work with my samsung note 9 if that helps answer the question. I think the system for most samsung phones (especially newer ones) should be able to work with most wireless devices.

  Answered 3 years ago by sherinkVerified Purchase

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Q: Questiondo these read texts

Asked 3 years ago by Ragland.

This question was asked about the related product: Jabra - Elite 65t True Wireless Earbud Headphones

• A:Answer Hello sragland- This feature is dependent on the smartphone you are connecting with the Jabra Elite 65t. Thank you for your question!

  Answered 3 years ago by Jabra

  
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Q: QuestionWhy can't anyone hear me when they call me using my jabra 65+ elite to answer them?

Asked 4 years ago by Consty.

• A:Answer Hello Consty- To have your call audio go through your Jabra Elite 65t, be sure to answer the incoming call from the earbuds themselves. If you answer a call using your phone, you may risk having the call audio come from your phone speakers and not your Jabra device. If have your call settings set to have the audio play through your Jabra Elite 65t, but cannot hear your callers speaking, we encourage you to contact us: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support.

  Answered 4 years ago by Jabra

  
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Q: Questionwill these work with an xbox console

Asked 4 years ago by eddy54.

This question was asked about the related product: Jabra - Elite 65t True Wireless Earbud Headphones

• A:Answer Yes, it will work just fine

  Answered 3 years ago by PillzVerified Purchase

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Q: QuestionHi, The earbuds keep falling out. How can I fit them better to my ear?

Asked 4 years ago by LS112.

This question was asked about the related product: Jabra - Elite 65t True Wireless Earbud Headphones

• A:Answer You're right sometimes it does fall off. In my case, i just rotate little until its little more tighter. You want to make sure the inner rubber is somewhat fitting. If not then rotating will not help. Hope it helps.

  Answered 4 years ago by Daji

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Q: QuestionThese ear bods have the ability with external mic's to hear conversations around you when your wearing them. How do I turn that off so that I can enjoy more peace and quiet when wearing my earbuds.

Asked 4 years ago by Badger.

• A:Answer Hello Badger - You can turn the HearThrough feature of the Jabra Elite 65t on and off using the Jabra Sound + app. If you have any other questions or concerns, please contact our Product Support Team for assistance. Contact details can be found on our website within the Elite 65t support pages. Thank you.

  Answered 2 years ago by Jabra

  
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Q: QuestionMy phone has to stay in a locker at work I sit about 50 feet from my locker will still have a good connection?

Asked 4 years ago by Jet5.

• A:Answer No...though the thickness of the walls might be a bigger issue than the distance. I would say anything within 20 ft is solid.

  Answered 4 years ago by KthompVerified Purchase

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Q: QuestionHello, will it’s work for iPhones iPod iPad ?

Asked 4 years ago by Steven.

• A:Answer Yes

  Answered 4 years ago by HimmlerDinmlerVerified Purchase

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Q: QuestionI may be ignorant to the fact? But is a microphone included?

Asked 4 years ago by mel.

• A:Answer Hello Mel, that is correct! The microphone is located on the Jabra Elite 65t Earbuds. Thank you for your question.

  Answered 4 years ago by Jabra

  
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Q: QuestionI have a Android and my brother has a iPhone. If I'm at work and he's somewhere else will I be able to use one and he use the other?

Asked 4 years ago by Anonymous.

• A:Answer This model will not work as separate ear pods and at separate locations.

  Answered 4 years ago by FPangVerified Purchase

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Q: QuestionHas anyone tried using with a fitbit versa. I do not have a smart phone to down load any apps. Just my laptop. The last answer was 2-3 years ago and said was not tried with the versa.

Asked 4 years ago by debrud.

• A:Answer Hello debrud - The use of the Jabra Elite 65t with a smartwatch may not provide the best experience and is not officially supported.

  Answered 4 years ago by Jabra

  
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Q: QuestionI just purchased the Jabra Elite 65t wireless earbuds. I am having difficulty connecting them with my Panasonic bluetooth enabled landline phone. My phone asks for a PIN number which I do not see any direction for in the earbud booklet. help

Asked 4 years ago by BLB2021.

• A:Answer The paring code is four zeros "0000"

  Answered 3 years ago by Pillz

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Q: QuestionWireless charging case?

Asked 4 years ago by walt.

• A:Answer Yes, when fully charged the case is supposed to stay charged for at least 100 hours.

  Answered 4 years ago by TraceeP

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Q: QuestionI have used a Jabra Bluetooth single ear headset which had an option to read out text messages. Does this model offer the same ability?

Asked 4 years ago by Elise.

• A:Answer Hello Elise- Thanks for your interest in the Jabra Elite 65t! Currently, the Elite 65t is not able to read out your text messages. We hope this answered your question.

  Answered 4 years ago by Jabra

  
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Q: QuestionMy ear buds randomly pop out of my ears. They work fine, as long as I'm sitting down, but if I walk anywhere, they pop out.

Asked 4 years ago by Gina.

• A:Answer I have the same issue but only with one of the ears. I do use the smallest size inserts and you have to twist them in but I also only use them when I am sitting in virtual meetings or on demand video training.

  Answered 4 years ago by darxandraVerified Purchase

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Q: Questioncan these ear phones works with landline bluetooth in that case please specify the make amd model of the landline phone

Asked 4 years ago by krish.

• A:Answer All Jabra devices, including the Jabra Elite 65t, follow the independent Bluetooth specification and will work with any compatible device that also follows the standard. There are many makes and models of phones that include Bluetooth capabilities. Thank you.

  Answered 4 years ago by Jabra

  
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