Questions & Answers

Q: QuestionCan I print photos with this mini printer?

• A:Answer Yes, this mini printer supports photo printing.

Q: QuestionWhat is the weight of this mini portable printer?

• A:Answer This pocket printer weighs 0.37 pounds.

Q: QuestionDoes this printer use ink or toner?

• A:Answer No, this printer uses thermal printing, so no ink or toner is needed.

Q: QuestionDoes the printer have a save text feature?

• A:Answer Yes, the printer has a save text feature.

Q: QuestionWhat kind of paper does this printer use?

• A:Answer This printer works with both self-adhesive and non-stick 2-inch paper rolls.

Q: QuestionAre there any templates available within the app?

• A:Answer Yes, there are hundreds of free templates available within the app.

Q: QuestionDoes this printer use ink or toner?

This question was asked about the related product: JADENS - JD-21 Mini Instant Thermal Printer - Handheld Label Maker - Pink

• A:Answer No, this printer uses thermal printing, so no ink or toner is needed.

Q: QuestionCan this printer print a page of text?

Asked 1 week ago by Kat.

• A:Answer Thanks for your question! The JADENS JD‑21 Mini Instant Thermal Printer can print text, but it is designed for small 2‑inch‑wide thermal paper, not full‑size pages. You can print notes, labels, short lists, and small text blocks through the Jadens app, but it will not print a full letter‑size page of text.

  Answered 1 week ago by Blueacorn company

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Q: QuestionIs the print out on regular size paper?

Asked 2 weeks ago by Snoopy.

• A:Answer Thanks for your question! The JADENS JD‑21 Mini Instant Thermal Printer does not print on regular letter‑size paper. It uses 2‑inch thermal paper rolls, like the ones included with the printer. These small rolls are designed specifically for its thermal printing system.

  Answered 2 weeks ago by Blueacorn company

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Q: QuestionWill the pictures print with color too? Or is it just black and white?

Asked 5 months ago by Carrie.

• A:Answer Hi, thanks for reaching out! The JD-21 is a thermal printer and will only print in black and white.

  Answered 5 months ago by Blueacorn company

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Q: Questioncan you use a sd card

Asked 6 months ago by jody.

This question was asked about the related product: JADENS - JD-21 Mini Instant Thermal Printer - Handheld Label Maker - Pink

• A:Answer Hello, thank you for reaching out! The JD-21 printer is not equipped with an SD card slot.

  Answered 6 months ago by Blueacorn company

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Q: QuestionCan you use this with 2 inch round labels?

Asked 7 months ago by K.

• A:Answer Hello, thanks for reaching out! Yes, the JD-21 printer works with 2-inch round labels.

  Answered 7 months ago by Blueacorn company

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Q: QuestionCan you print shipping labels from the mini printer or no?

Asked 8 months ago by Moto23LMR.

• A:Answer No, this mini printer can only print a label width within 2inch, not able for a standard 4x6 inch shipping label. We recommend the Jadens shipping label printer which is also available on best buy.com. https://www.bestbuy.com/product/jadens-thermal-shipping-label-printer-black/J3R84H939J/sku/6614991 This shippibg label printer is compatible to print thermal label width within 4.1inch.

  Answered 8 months ago by Blueacorn company

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Q: QuestionWhat is the dimensions for the printer labels? How long and wide are they?

Asked 8 months ago by Sara.

This question was asked about the related product: JADENS - JD-21 Mini Instant Thermal Printer - Handheld Label Maker - Pink

• A:Answer Hi Sara, thanks for reaching out! The printer in compatible with labels that are 2 inches wide. There is no restriction on label length, so you're free to use whatever suits your needs.

  Answered 8 months ago by Blueacorn company

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