Questions & Answers

Q: QuestionHow does this printer connect to my device?

• A:Answer This printer connects to your iOS or Android device via Bluetooth.

Q: QuestionCan I print photos with this mini printer?

• A:Answer Yes, this mini printer supports photo printing.

Q: QuestionWhat is the weight of this mini portable printer?

• A:Answer This pocket printer weighs 0.37 pounds.

Q: QuestionDoes this printer use ink or toner?

• A:Answer No, this printer uses thermal printing, so no ink or toner is needed.

Q: QuestionDoes the printer have a save text feature?

• A:Answer Yes, the printer has a save text feature.

Q: QuestionWhat kind of paper does this printer use?

• A:Answer This printer works with both self-adhesive and non-stick 2-inch paper rolls.

Q: QuestionAre there any templates available within the app?

• A:Answer Yes, there are hundreds of free templates available within the app.

Q: QuestionWill the pictures print with color too? Or is it just black and white?

Asked 3 months ago by Carrie.

• A:Answer Hi, thanks for reaching out! The JD-21 is a thermal printer and will only print in black and white.

  Answered 3 months ago by Blueacorn company

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Q: Questioncan you use a sd card

Asked 4 months ago by jody.

This question was asked about the related product: JADENS - JD-21 Mini Instant Thermal Printer - Handheld Label Maker - Pink

• A:Answer Hello, thank you for reaching out! The JD-21 printer is not equipped with an SD card slot.

  Answered 3 months ago by Blueacorn company

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Q: QuestionCan you use this with 2 inch round labels?

Asked 5 months ago by K.

• A:Answer Hello, thanks for reaching out! Yes, the JD-21 printer works with 2-inch round labels.

  Answered 5 months ago by Blueacorn company

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Q: QuestionCan you print shipping labels from the mini printer or no?

Asked 6 months ago by Moto23LMR.

• A:Answer No, this mini printer can only print a label width within 2inch, not able for a standard 4x6 inch shipping label. We recommend the Jadens shipping label printer which is also available on best buy.com. https://www.bestbuy.com/product/jadens-thermal-shipping-label-printer-black/J3R84H939J/sku/6614991 This shippibg label printer is compatible to print thermal label width within 4.1inch.

  Answered 6 months ago by Blueacorn company

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Q: QuestionWhat is the dimensions for the printer labels? How long and wide are they?

Asked 6 months ago by Sara.

This question was asked about the related product: JADENS - JD-21 Mini Instant Thermal Printer - Handheld Label Maker - Pink

• A:Answer Hi Sara, thanks for reaching out! The printer in compatible with labels that are 2 inches wide. There is no restriction on label length, so you're free to use whatever suits your needs.

  Answered 6 months ago by Blueacorn company

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