Questions & Answers

Name: JAM - Live True Wireless In-Ear Headphones - Blue
Brand: JAM
SKU: 6220219
Price: 99.99 USD
Rating: 3.8 (960 reviews)

JAM - Live True Wireless In-Ear Headphones - Blue

Model:: HX-EP900BL; |
SKU:: 6220219

User rating, 3.8 out of 5 stars with 960 reviews.

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QuestionThe volume on my Jam Ultra ear buds have decreased. I can barely hear out of them. Any suggestions?
Asked 7 years ago by Bama2dads.
- Answer Make sure the volume on your cell phone (or other device) is turned up
  Answered 7 years ago by daveh
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QuestionMy right earbud is quieter than the left one. I saw the other comment saying take it out of my ears and adjust, I've tried but it didn't work. Should I return the product and exchange for new ones?
Asked 8 years ago by Vivien.
- Answer Of course, if they are buffering or have performance issues then you should take them back and that is unfortunate cause my earbuds work just fine
  Answered 8 years ago by River
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QuestionWhy does my Jam Earbuds keep disconnecting from my phone? They are on then out of nowhere they shut off and I am in speaker phone mode...Please help? Could it be the wifi connection or my data?
Asked 7 years ago by Robbie.
- Answer It is because you are in speakerphone mode. You must have you bluetooth on and paired with the buds at all times. If you are ever out of range of the signal, the buds will disconnect. If you change modes on your phone, the buds will disconnect.
  Answered 7 years ago by Vikki601
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QuestionThe earbuds are working, but one earbud is louder than the other. Then one is giving static in the earphones. How can I fix it?
Asked 8 years ago by Que.
- Answer Try resetting the earbuds according to the manual. I think you have to push the buttons on both earbuds a few times at the exact same time.
  Answered 8 years ago by MJames
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Questions & Answers

JAM - Live True Wireless In-Ear Headphones - Blue

Q: QuestionThe volume on my Jam Ultra ear buds have decreased. I can barely hear out of them. Any suggestions?

Q: QuestionMy right earbud is quieter than the left one. I saw the other comment saying take it out of my ears and adjust, I've tried but it didn't work. Should I return the product and exchange for new ones?

Q: QuestionWhy does my Jam Earbuds keep disconnecting from my phone? They are on then out of nowhere they shut off and I am in speaker phone mode...Please help? Could it be the wifi connection or my data?

Q: QuestionThe earbuds are working, but one earbud is louder than the other. Then one is giving static in the earphones. How can I fix it?

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QuestionThe volume on my Jam Ultra ear buds have decreased. I can barely hear out of them. Any suggestions?

QuestionMy right earbud is quieter than the left one. I saw the other comment saying take it out of my ears and adjust, I've tried but it didn't work. Should I return the product and exchange for new ones?

QuestionWhy does my Jam Earbuds keep disconnecting from my phone? They are on then out of nowhere they shut off and I am in speaker phone mode...Please help? Could it be the wifi connection or my data?

QuestionThe earbuds are working, but one earbud is louder than the other. Then one is giving static in the earphones. How can I fix it?