Questions & Answers

Name: JAM - Live True Wireless In-Ear Headphones - Blue
Brand: JAM
SKU: 6220219
Price: 99.99 USD
Rating: 3.8 (960 reviews)

JAM - Live True Wireless In-Ear Headphones - Blue

Model:: HX-EP900BL; |
SKU:: 6220219

User rating, 3.8 out of 5 stars with 960 reviews.

Highly rated by customers for:

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Page Showing 141-160 of 284 questions

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QuestionI'm so use to around the neck bluetooth. Will they fall out my ear?
Asked 6 years ago by Tweet.
- Answer I have never had a problem with them falling out, actually forgot they were in after I paused them to talk to someone.
  Answered 6 years ago by Bdalton
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QuestionHi I purchased these wireless headphones but I’m having problems with one of the earbuds charging.
Asked 6 years ago by Ena.
- Answer Unless you have a warranty I would suggest throwing them away, but if you do have a warranty then go back and get a new pair or get your money back.
  Answered 6 years ago by LilSpeedDemon03
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QuestionHow do i connect both earbuds to listen simultaneously?
Asked 6 years ago by Dank.
This question was asked about the related product: JAM - Live True Wireless In-Ear Headphones - Gray
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QuestionWhy am i unable to turn on the right earbud reguardless of how long i charge it? Any solutions?
Asked 6 years ago by Pearl.
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QuestionI bought my ear buds less than a month ago and they are no longer charging. Yes, the red light goes on when I place them in the case, and yes, the case is fully charged. When I remove them from the case (after overnight) they just blink red and blue.
Asked 6 years ago by Gem.
- Answer They may just be a minor defect. I would recommend taking them in for an exchange and trying a new pair. I had this happen with a bose set recently and an exchange fixed the problem. If it still doesn’t then try another brand or have geek squad take a look. You could also reach out to the company directly if they have a solution.
  Answered 6 years ago by Abassi
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QuestionI got my earbuds as a gift a few weeks ago and they work great but today the left earbud stopped charging when I put it in the case. The right one still charges even when I put it in either of the charging holes in the case. I don’t really know what to do
Asked 6 years ago by Sundown.
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QuestionGot my jam wireless earbuds a couple weeks ago and for some reason the right one doesn't want to turn on but is able to charge any fixes?
Asked 6 years ago by Nato.
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QuestionI have the Jam Ultra Bluetooth earbuds (owned them for about a year now) and they won't turn off and disconnect from my phone when I put them in the charging case. And they are not dirty, I wipe them and the charging case every 2 weeks.
Asked 6 years ago by Wally.
- Answer I just turn it off from my phone. Try turning the blue tooth on and off. If that doesn’t work, do a soft reset on your phone
  Answered 6 years ago by Stasea
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QuestionI left my earbuds in their case, in the car overnight. Now my left earbud sounds all crackly. I know for a fact that it's not on mono mode because the audio is coming out of both but the left sounds very low. What's wrong and what's the warranty?
Asked 6 years ago by SkyLar.
- Answer Based on the product specifications, this comes with a one-year warranty for parts and labor from the manufacturer. You may contact Best buy representative to get help with your warranty inquiry. You may also complete the e-mail form at the contact page.
  Answered 6 years ago by CommunityAnswer
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QuestionI have had these ear buds for a while now, but all of the sudden there is little to no sound coming out of the left earbud but the right earbud works perfectly fine I have tried to use qualizer apps but nothing works
Asked 6 years ago by Anonymous.
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QuestionSo i received a pair of these earbuds as a gift, they worked perfectly for about 5 days then all of a sudden the right earbud is very quiet and even staticy. Is there a way to get them to work normally again?
Asked 6 years ago by RobLeggett.
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QuestionWhy would i be able to hear very well out of one earbud but the other earbud sound is super low? Ive tried switching ears and the earbud is still low.
Asked 6 years ago by Calandros22.
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QuestionHow many devices can I pair with one set of JAM Ultra headphones.
Asked 6 years ago by Joel.
- Answer You can only pair 1 set of JAM Ultra headphones to a single device
  Answered 6 years ago by CommunityAnswer
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QuestionI can’t seem to turn off my right headphone . What should I do ?
Asked 6 years ago by Gege.
- Answer Try pressing and holding the button on both earbuds at once.
  Answered 6 years ago by CommunityAnswer
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QuestionWhat’s the difference between a Jam Ultra HX-EP900 and a. Jam Ultra HX-EP910?
Asked 6 years ago by Roland.
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QuestionI am getting static in one ear bud- Tried resetting
Asked 6 years ago by BigD.
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QuestionHow do I get my alarm to play through the ear buds?
Asked 6 years ago by Egilder.
- Answer For you to be able to play you alarm through the ear buds, connect your Bluetooth device to the product.
  Answered 6 years ago by CommunityAnswer
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QuestionCan you find the other earbud if you lost one and if so how?
Asked 6 years ago by CLBomber54.
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QuestionCan you find a lost jam earbud and if so how?
Asked 6 years ago by CLBomber54.
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Questiononly one bud is hearing the other is not just brought them?
Asked 6 years ago by Pineapple14k.
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Showing 141-160 of 284 questions

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Questions & Answers

JAM - Live True Wireless In-Ear Headphones - Blue

Q: QuestionI'm so use to around the neck bluetooth. Will they fall out my ear?

Q: QuestionHi I purchased these wireless headphones but I’m having problems with one of the earbuds charging.

Q: QuestionHow do i connect both earbuds to listen simultaneously?

Q: QuestionWhy am i unable to turn on the right earbud reguardless of how long i charge it? Any solutions?

Q: QuestionI bought my ear buds less than a month ago and they are no longer charging. Yes, the red light goes on when I place them in the case, and yes, the case is fully charged. When I remove them from the case (after overnight) they just blink red and blue.

Q: QuestionI got my earbuds as a gift a few weeks ago and they work great but today the left earbud stopped charging when I put it in the case. The right one still charges even when I put it in either of the charging holes in the case. I don’t really know what to do

Q: QuestionGot my jam wireless earbuds a couple weeks ago and for some reason the right one doesn't want to turn on but is able to charge any fixes?

Q: QuestionI have the Jam Ultra Bluetooth earbuds (owned them for about a year now) and they won't turn off and disconnect from my phone when I put them in the charging case. And they are not dirty, I wipe them and the charging case every 2 weeks.

Q: QuestionI left my earbuds in their case, in the car overnight. Now my left earbud sounds all crackly. I know for a fact that it's not on mono mode because the audio is coming out of both but the left sounds very low. What's wrong and what's the warranty?

Q: QuestionI have had these ear buds for a while now, but all of the sudden there is little to no sound coming out of the left earbud but the right earbud works perfectly fine I have tried to use qualizer apps but nothing works

Q: QuestionSo i received a pair of these earbuds as a gift, they worked perfectly for about 5 days then all of a sudden the right earbud is very quiet and even staticy. Is there a way to get them to work normally again?

Q: QuestionWhy would i be able to hear very well out of one earbud but the other earbud sound is super low? Ive tried switching ears and the earbud is still low.

Q: QuestionHow many devices can I pair with one set of JAM Ultra headphones.

Q: QuestionI can’t seem to turn off my right headphone . What should I do ?

Q: QuestionWhat’s the difference between a Jam Ultra HX-EP900 and a. Jam Ultra HX-EP910?

Q: QuestionI am getting static in one ear bud- Tried resetting

Q: QuestionHow do I get my alarm to play through the ear buds?

Q: QuestionCan you find the other earbud if you lost one and if so how?

Q: QuestionCan you find a lost jam earbud and if so how?

Q: Questiononly one bud is hearing the other is not just brought them?

QuestionI'm so use to around the neck bluetooth. Will they fall out my ear?

QuestionHi I purchased these wireless headphones but I’m having problems with one of the earbuds charging.

QuestionHow do i connect both earbuds to listen simultaneously?

QuestionWhy am i unable to turn on the right earbud reguardless of how long i charge it? Any solutions?

QuestionI bought my ear buds less than a month ago and they are no longer charging. Yes, the red light goes on when I place them in the case, and yes, the case is fully charged. When I remove them from the case (after overnight) they just blink red and blue.

QuestionI got my earbuds as a gift a few weeks ago and they work great but today the left earbud stopped charging when I put it in the case. The right one still charges even when I put it in either of the charging holes in the case. I don’t really know what to do

QuestionGot my jam wireless earbuds a couple weeks ago and for some reason the right one doesn't want to turn on but is able to charge any fixes?

QuestionI have the Jam Ultra Bluetooth earbuds (owned them for about a year now) and they won't turn off and disconnect from my phone when I put them in the charging case. And they are not dirty, I wipe them and the charging case every 2 weeks.

QuestionI left my earbuds in their case, in the car overnight. Now my left earbud sounds all crackly. I know for a fact that it's not on mono mode because the audio is coming out of both but the left sounds very low. What's wrong and what's the warranty?

QuestionI have had these ear buds for a while now, but all of the sudden there is little to no sound coming out of the left earbud but the right earbud works perfectly fine I have tried to use qualizer apps but nothing works

QuestionSo i received a pair of these earbuds as a gift, they worked perfectly for about 5 days then all of a sudden the right earbud is very quiet and even staticy. Is there a way to get them to work normally again?

QuestionWhy would i be able to hear very well out of one earbud but the other earbud sound is super low? Ive tried switching ears and the earbud is still low.

QuestionHow many devices can I pair with one set of JAM Ultra headphones.

QuestionI can’t seem to turn off my right headphone . What should I do ?

QuestionWhat’s the difference between a Jam Ultra HX-EP900 and a. Jam Ultra HX-EP910?

QuestionI am getting static in one ear bud- Tried resetting

QuestionHow do I get my alarm to play through the ear buds?

QuestionCan you find the other earbud if you lost one and if so how?

QuestionCan you find a lost jam earbud and if so how?

Questiononly one bud is hearing the other is not just brought them?