A:AnswerOf course, if they are buffering or have performance issues then you should take them back and that is unfortunate cause my earbuds work just fine
A:AnswerIt is because you are in speakerphone mode. You must have you bluetooth on and paired with the buds at all times. If you are ever out of range of the signal, the buds will disconnect. If you change modes on your phone, the buds will disconnect.
