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Make sure the 5.1 isn’t connected to another device. Also, try powering your phone off and back on again, then try pairing.
Sorry, there was a problem. Please try again later.It is possible that your unit was reset unintentionally either by power outage or something. In this case, all you need to do is press the Bluetooth button on JBL remote control for at least 3 seconds while pairing with your smart phone. Once the JBL unit appeared on your phone just connect to start the Bluetooth service.
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