My speaker seems to skip/pause sometimes like it's cutting out. Is that normal? I just got it. null

Question

GavinW · Accepted Answer

Make sure the device connected to it is nearby. If the device is multiple rooms away or large distances the connection will beginning cutting in and out, if the speaker disconnects most devices will fully pause the music until it reconnects which sounds somewhat similar to what you are experienced. If you are nearby and this all still happens I recommend trying a new unit if it persists it could be a personal device issue!

Answered by GavinW 3 weeks ago

Verified Purchase

user167227 · Answer

didnt have that problem

JBL Support · Answer

We're here to help with your JBL Clip 5. As soon as the connection with your speaker is established with your device, the audio should be continuous and seamless. There are factors we need to consider why this could happen with your device. Please check that your phone and speaker are within range. Also, please check the source; try playing audio from different music apps or try to download music.

Answered by JBL Support 8 months ago

Dallaswildchild · Answer

Use warranty.

“My speaker seems to skip/pause sometimes like it's cutting out. Is that normal? I just got it.”

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