“Why does my ear plug only stay on for 3 minutes then cuts off and the blue lights don't come on when it is fully charged in the case”

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• We want to improve your experience with your JBL Endurance Peak headphones. If you haven't already, please reach out to our customer support by submitting a form on our website: https://support.jbl.com/us/en/customer-service/contact.html

  Answered by JBL Support 6 years ago

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• When charging, there will be an initial light on the ear pieces, but they won't stay on during the entire time of the charge. If the light isn't own after charging for 20-30 minutes, that means the ear pieces are completely charged.

  Answered by Avant005 6 years ago

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