I bought a Flip 4 in Best Buy and after the first charge, using my computer, the flip 4 doesnt work any more. It Is pairing and connecting however does not emit more sound, nor when I turn on the box.
I live in Brazil. What can I do? null

Question

I bought a Flip 4 in Best Buy and after the first charge, using my computer, the flip 4 doesnt work any more. It Is pairing and connecting however does not emit more sound, nor when I turn on the box.
I live in Brazil. What can I do? null

bellhop · Accepted Answer

Try a dedicated USB Charger first (maybe you can borrow one from a friend). Many computer ports do not supply sufficient energy to charge some of the larger batteries properly.

Angladms42 · Answer

U should try a hard reset..thay should fix it

JBL Support · Answer

Kindly test with multiple sources to isolate speaker or computer, or  try performing the manufactures reset procedure to check if this will resolved the issue, if the reset procedure will not resolved the issue. Please contact the store where you purchase the product.
 
Reset Process Power ON mode press and hold the "Volume +" and "Phone" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.

“I bought a Flip 4 in Best Buy and after the first charge, using my computer, the flip 4 doesnt work any more. It Is pairing and connecting however does not emit more sound, nor when I turn on the box. I live in Brazil. What can I do?”

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