Questions & Answers

Q: QuestionCan we purchase a replaceable battery for this? I purchased this product a couple of years ago and the battery lasts about 10 mins even with it plugged in.

Asked 6 years ago by LisaC.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Thanks for asking, Lisa. We need to know the specific model of your JBL Flip so we could look into this. Please contact our Customer Support Team through this link: https://www.jbl.com/support-contact.html

  Answered 6 years ago by JBL Support

  
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Q: QuestionHow do I pair the speaker with my Apple iPhone or Apple iPad?

Asked 8 months ago by Mike.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Bluetooth. Enable the Bluetooth on the speaker, go to settings on your iPhone and find the JBL speaker, and connect.

  Answered 7 months ago by MikeVerified Purchase

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Q: QuestionIs the JBL flip 5 have different version like TL, GG, and CS?

Asked 3 years ago by Dave.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Red

• A:Answer Yes, products from different suppliers may have different execution in the design, but the quality should be identical. Unfortunately, we don't have any information on what version (TL/GG/CS) resellers have.

  Answered 3 years ago by JBL Support

  
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Q: QuestionCan the Flip plug in to a cars cigarette lighter and run off the car wile playing music?

Asked 4 years ago by Jake.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Can JBL speaker be hooked to the cigarette lighter?

  Answered 2 years ago by Anonymous

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Q: QuestionHow far will the partyboost reach? I want to be able to connect upstairs/downstairs with 2 speakers (currently have just one).

Asked 4 years ago by JSur.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Red

• A:Answer The optimal distance of the JBL PartyBoost is 5 meters away from the other speaker. Obstructions will make the connection weaker and may show audio drop outs.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan I play tunes from my USB Memory Stick with this device, by plugging my memory stick in the USB port/charger?

Asked 4 years ago by Memorystick.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Our JBL Flip 5's USB Port doesn't act as an audio input and is only used for charging. You may only connect a Bluetooth device to it as it doesn't have any wired connection. For more information about the speaker, check it out here: https://www.jbl.com/bluetooth-speakers/JBL+FLIP+5-.html

  Answered 4 years ago by JBL Support

  
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Q: QuestionIs it compatible with AirPlay

Asked 4 years ago by Albert.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Yes, it’s compatible with air play.

  Answered 4 years ago by velmjVerified Purchase

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Q: QuestionDoes this pair with Apple iTunes music? Some speakers don’t.

Asked 4 years ago by Belle.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Yes it could work with the Apple

  Answered 4 years ago by Shorty

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Q: Questiondoes this have a aux port

Asked 4 years ago by mary.

• A:Answer U can use a usb c cable, to conect with pc, or usbc to usbc cable connect with phone

  Answered 3 years ago by Anonymous

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Q: QuestionDoes this flip 5 come with a charger? I bought it as a gift and it doesn’t say on the box, and I don’t want to open.

Asked 4 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - White Steel

• A:Answer Our JBL Flip 5 only comes with the USB type C cable. It doesn't come with the charger, but you may use the USB power adapter of your other devices to charge the speaker.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan you play music from a flash drive with this speaker

Asked 5 years ago by wandering.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Yes you can! Connect ur usb on the pc and the jbl speaker and press and hold play button and bluetooth button at the same time until it turn off and turn on again then it will be playing!! Make sure the volume is low tho

  Answered 2 years ago by Idris

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Q: QuestionWhat is the differents between flip 4 and a flip 5

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Here are some differences between our JBL Flip 4 and JBL Flip 5: -Flip 4 has Connect+ Feature while Flip 5 has PartyBoost Feature -Flip 4 has 2 speakers with 8 watts each while Flip 5 has a single speaker with 20 watts -Flip 4 has a speakerphone function while Flip 5 doesn't. -Flip 4 uses micro USB for charging while Flip 5 uses USB Type C.

  Answered 5 years ago by JBL Support

  
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Q: QuestionDoes the Flip5 have a built in mic? Need speaker/mic for zoom meetings

Asked 5 years ago by MikeBB.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer JBL Flip 5 doesn't have speakerphone capability. It doesn't have a microphone.

  Answered 5 years ago by JBL Support

  
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Q: QuestionHow do you turn off the speaker?

Asked 5 years ago by Romariodazouza11.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Push the power button

  Answered 5 years ago by Snoop

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Q: QuestionIs this mono speaker or dual speaker?

Asked 5 years ago by curious.

• A:Answer Our JBL Flip 5 is a Mono speaker.

  Answered 5 years ago by JBL Support

  
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Q: QuestionIf your phone is connected and you get a call, can you talk over the speaker or does it switch back over to your phone?

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer The JBL FLIP 5 doesn't have a built-in MIC, you will not be able to answer calls on it.

  Answered 5 years ago by JBL Support

  
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Q: QuestionHow can you tell when the Flip 5 needs to be charged or how long can a charge last?

Asked 6 years ago by Jazzy.

• A:Answer Hi, there is a battery indicator light, it is the one that flashes when you charge your speaker, this light is divided into 5 sections, each one of them represent 20% of your battery capacity, (20% x 5 = 100%), if you have 3 sections out of 5, that indicates 60 % battery charge, for further support please contact our tech support line, thank you.

  Answered 6 years ago by JBL Support

  
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Q: QuestionHow do I change the battery on a jbl bluetooth?

Asked 6 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM

  Answered 6 years ago by JBL Support

  
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Q: QuestionWill this connect to alexa

Asked 6 years ago by Dandan.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Our JBL Flip 5 doesn't have any built-in Amazon Alexa and cannot be connected to it. But you may use the Bluetooth function of Amazon Echo dot to connect to it.

  Answered 6 years ago by JBL Support

  
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