“Red light stays on won’t connect or charge, or play What is the problem?”

1-2 of 2 Answers

• It's probably defective. Try and get it exchanged, Best Buy is realy good at making it right.

  Answered by SANTA 5 years ago

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• We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM

  Answered by JBL Support 5 years ago

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