Why isn't voice call not working on my iphone 15? null

Thanks for reaching out. We're here to help. Ensure that both call and media options are enabled by going to your device's Bluetooth settings. During your call, check if your microphone is muted and ensure that the JBL Live 660NC is selected as your default microphone. In addition, test if the same issue occurs when the JBL Live 660NC is paired to a different device. You can try to forget or unpair the headphone and connect it to your device again to see if the issue continues. If you need more help, please don't hesitate to reach out to us.

“Why isn't voice call not working on my iphone 15?”

Asked by Presidente 2 years ago

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JBL - Live 660NC Wireless Noise Cancelling Over-The-Ear Headphones - Black-Front_Standard

1-1 of 1 Answer

Thanks for reaching out. We're here to help. Ensure that both call and media options are enabled by going to your device's Bluetooth settings. During your call, check if your microphone is muted and ensure that the JBL Live 660NC is selected as your default microphone. In addition, test if the same issue occurs when the JBL Live 660NC is paired to a different device. You can try to forget or unpair the headphone and connect it to your device again to see if the issue continues. If you need more help, please don't hesitate to reach out to us.
Answered by JBL Support 2 years ago
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