“Does the case itself have the connection to the phone? I left my case in the car and had the earbuds in my ears, once I got a away from the car (still had my phone) the earbuds stopped working. Love the sound but have to be able to leave the case behind”
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No it’s how you charge the earbuds
Sorry, there was a problem. Please try again later.As long as the earbuds are close to the source device when you're using them, you'll be good to go. You don't have to carry the charger around with you. If you are frequently experiencing these issues, please contact our customer support service via our official website or toll-free hotline for assistance.
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