“I bought these earbuds the 235nc I’m on the bus and every time it hits a bump they cut out is this normal or should I look into replacing?”
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It's not normal, look at replacing them.
Sorry, there was a problem. Please try again later.Thanks for your question. Bluetooth will perform well for up to 30 feet. However, walls, obstacles, and other wireless devices can impede that 30-foot range. If it works well at 10 feet or less, it is likely that there is something interfering with your wireless Bluetooth signal, causing these dropouts. Another possibility is that sometimes a Bluetooth connection can become corrupt. Try the following steps to unpair and re-repair your Bluetooth connection. First, forget/unpair the headphones on your device then perform manual pairing. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Last is reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. Note: RESET will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. If the issue remains, please contact us.
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