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Hi Renee, Press and hold the power button for 10 seconds until you see a red and blue flashing light. Don't release the power button when you see a blue flashing light, wait until you see the red and blue flashing light. When you see the red and blue you can release the power button and if you go into your phone's Bluetooth settings it should show up as JLab Neon BT. If that doesn't work please contact our customer support team at 405.445.7219 and we will be happy to help troubleshoot for you. Thanks, JLab Audio #FINDYOURGO
Sorry, there was a problem. Please try again later.Go to the Bluetooth settings in your iPhone, turn off the power on your headphones, press and hold the power button for 10 seconds, and then select "JLab Neon BT" on the list with your iPhone.
Sorry, there was a problem. Please try again later.Press and hold the power button on the headphones, it will say they are on and how much power they have, but keep pressing the button until it says ready to pair. Then you can release the power button and go in your iPhone settings, select Bluetooth and then tap on the name of the headphones and they should pair.
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