A:AnswerHey christian,
Your're looking at 6 playing with 1.5 to charge. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info.
Kind Regards
#TeamJLab Customer Support
A:AnswerHey leol,
Any 5v under 2amp adapter will work. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info.
Kind Regards
#TeamJLab Customer Support
A:AnswerTo charge your earbuds, there is a small charger wire connected to the case at the bottom. You would have to get a type c charger box to charge your earbuds. Hope this helps!
A:AnswerUpon removing them out of the case you should hear a message that lets you know they are on. For further verification, connect it to your device (ensure that they are sufficiently charged). The light on the front of the case it should either be red or blue.
A:AnswerI had this issue. The instructions in the booklet told me to tap the headphones 7 times each and put them back in the case. They should sync. Worked for me.
A:AnswerThey usually come with more in the box when you purchase them. But you can typically purchase them separately from Amazon or another retailer like Temu. Hope this helps.
