Questions & Answers
- Model:
- EBGOAIRRGRNBLK82
- |
- SKU:
- 6396186
Q: QuestionHow long does the battery last on a single charge for these earbuds?
- A:Answer The battery lasts for 8+ hours on a single charge.
This question and answer was generated by AI based on customer and product data.Q: QuestionAre small sized ear tips included with these earbuds?
This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Teal
- A:Answer Yes, small sized ear tips are included.
This question and answer was generated by AI based on customer and product data.Q: QuestionAre these water resistant or waterproof?
Asked by riley.
This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black
- A:Answer They're ipx4 certified--which means that they're "splash" resistant or water resistant. Which means, 1) that you can workout with them in (if you can get them to stay the whole time) and not have to worry about water droplets or moisture ruining them. 2) You can probably wear them when its raining and it won't ruin them (a hard rain or deluge is another story).. same thing applies water splashing on them. IPX means Ingress Protection. If you want a more concise and accurate description of ixp4 then google probably explains that very well. No, though...they are NOT waterproof. So don't wear them for very long while you are in the shower. (In fact, don't wear them in the shower at all lol. But if you did briefly it probably wouldn't wreck them.) Please don't wear them swimming either. Sorry that I can't recommend a pair that is ipx8 at this price point (you'd probably have to get an off-brand); that's pretty much as close to a "waterproof" certification as you can get. You can have them submersed in atleast three(3) feet of water; which means basically they can fall in the dish sink, toilet, a lake or body of water and be okay if you take them back out. You probably could shower with an ipx8 certified pair of headphones/earbuds. Haha.
Answered by BrianD
Q: QuestionCan you sleep comfortably with these in your ears?
Asked by ZooZ.
This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black
- A:Answer Yes I do listening to 10 Hour Raining with thunder or water flowing in a creek. Many different sounds on YouTube. Once during my sleep it did pop out but did not break.
Answered by Bastos1
Q: QuestionI bought these in white for my son and within a few weeks the left side wouldn't work, Best Buy replaced them and now he's having the same problem. I searched online to troubleshoot the issue and the fixes are not working. Please help get it working again
Asked by Daisy.
This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black
- A:Answer We had the same issue and just returned them and purchased a different pair elsewhere. This manufacturer does not deserve your business.
Answered by MPanj
Q: QuestionI do yard work, so with that being said will these be loud enough to hear over a lawnmower?
Asked by adam.
This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black
- A:Answer They are probably loud enough but if you’re going to use this product (or pretty much any in ear headphones without active noise canceling) I would highly recommend using over the ear ear protection to muffle the mower noise so you don’t need to turn the volume to a level that could damage your hearing.
Answered by Clemmy
Q: QuestionCan you answer the phone with these?
Asked by Anonymous.
- A:Answer Hey Yes, they can pic up and hang up calls. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with further detail. Kind Regards #TeamJLab Customer Support
Answered by JLab Audio Team
Q: Question2 questions, can i shower with these? Can i sweat in these?
Asked by Lucid.
This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black
- A:Answer I would not recommend wearing them in the shower. You can wear them when working out. Sweat will not harm them but allow them to dry before placing them back in the charge box.
Answered by MommieFearest
Q: QuestionCan one bud be used w/o the other?
Asked by Nao.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray
- A:Answer Yes indeed. If your earbud runs out of VaVoom you can just use the other one in the same ear or the unused ear. WHATEVER. I do this all the time.
Answered by Jean
Q: QuestionWill these work with the I Phone?
Asked by Anonymous.
This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black
- A:Answer Yes, that’s what I’m using
Answered by Snika
Q: Questionwill these pair with a TV?
Asked by Anonymous.
This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Teal
- A:Answer These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab
Answered by JLab Audio Team
Q: QuestionHow long is the battery life? How good do they cancel out noise?
Asked by Anonymous.
This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black
- A:Answer They last about 8 hours per charge and the case has 3 additional charges. And these do not offer noise cancellation, but for $20 these are sweet!
Answered by Emmanuel
Q: QuestionSo I wanted to get a case to hold these so I can attach them to my purse, but I'm having a hard time finding one that fits that I don't have to make! Does anyone know if these would fit in an airpods pro case?
Asked by NaniLemon.
This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Teal
- A:Answer I bought a silicon case and it fits my jlab earbuds case
Answered by Anonymous
Q: QuestionSo is it wilress charging case?
Asked by Bob.
This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black
- A:Answer Hey bob, No, it charges via usb. We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with all of the specifics you are looking for. Might be easier than having to complete multiple q's online. We want to help you #FINDYOURGO JLab Audio
Answered by JLab Audio Team
Q: QuestionWill these fit small ears
Asked by KL.
This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Rose
- A:Answer Yes, I have small ears and they fit nicely. It comes with 3 different sized silicone tips.
Answered by Ryanscottkim
Q: QuestionDo these work with Moto g7 phone's,? Thanks
Asked by Kdeee.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray
- A:Answer if your Moto g7 phone has bluetooth compatibility features.
Answered by Jean
Q: QuestionWill these work with a Samsung tablet, Macbook and Nintendo Switch?
Asked by Serena.
This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black
- A:Answer Yes, Yes and Yes. All of the Above!
Answered by Bastos1
Q: QuestionHow well do they work with iPhones?
Asked by Blue.
This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue
- A:Answer Just connect on Bluetooth and they pair immediately. Seamlessly easy
Answered by Spanxoutrageous
Q: QuestionIt's so frustrating that these did not come with a charging block. Come on, guys. If you have a weird charging chord, you need to provide a block or adapter. Can anyone share a link to the correct charging block? Thanks.
Asked by Charging.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray
- A:Answer Literally just plug the charging case into ANY USB block
Answered by jb2020
Q: Questionare these touch sensitive
Asked by GenR.
This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black
- A:Answer You do touch/tap them to answer calls, fast forward, pause etc, but they are not overly touch sensitive. I had a pair that were so touch sensitive that every time i moved my hair away from my ear or adjusted the earbud it summoned Siri or stopped my music. These are not that way.
Answered by Longestbatterylife
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