Questions & Answers

Q: QuestionDo these connect with MP3 player? (sandisk-clip-sport-plus-16gb-mp3-player)

Asked 4 years ago by Geek123.

This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray

• A:Answer Yes they do.

  Answered 4 years ago by Darthvaida007Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan these earbuds be used for Smart TVs

Asked 4 years ago by Ishshah35757.

• A:Answer If tv has Bluetooth

  Answered 4 years ago by Akash

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these compatible with iPhone 11?

Asked 4 years ago by Srini.

• A:Answer These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab Audio

  Answered 4 years ago by JLab Audio Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan these be used with ps4

Asked 4 years ago by Lenie58.

• A:Answer No my son.

  Answered 4 years ago by Booty

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do you charge the pod that the earbuds go in?

Asked 5 years ago by Angi.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer The cord on the back of the case can be plugged into a 5V1A wall adapter. This is a typical wall charger with a USB-A input. -JLab Audio

  Answered 5 years ago by JLab Audio Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan i connect two devices at the same time?

Asked 5 years ago by Cristonia.

• A:Answer I did. I had these and a bluetooth speaker connected to my phone at the same time before, though I only used one. It didn't shut off like I thought it would when the other device connected

  Answered 4 years ago by Smoop

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use these earbuds with iPhone 7 Plus?

Asked 5 years ago by JL.

• A:Answer Yes! -JLab Audio

  Answered 5 years ago by JLab Audio Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill these work with android phones such the Moto Z3?

Asked 5 years ago by CountryBoy.

• A:Answer Yes - my Moto works great. Very easy to connect, and it connects every time.

  Answered 4 years ago by NoodleBugVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWould these be compatible with an Xbox one gaming console and controller?

Asked 5 years ago by Mamabear82.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer No

  Answered 5 years ago by BirbTechEnthusiast

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo this work with lg?

Asked 5 years ago by Wil.

• A:Answer As long as you have bluetooth.

  Answered 5 years ago by BigDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHi, The microphone keep on cutting I and out. Is there something I can do?

Asked 5 years ago by CD.

• A:Answer Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you and/or walk you through the warranty process if a solution isn't met. -JLab Audio

  Answered 5 years ago by JLab Audio Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo they fit kids? Specifically a 10 year old?

Asked 5 years ago by Lucius.

• A:Answer Depending on your 10 year olds ear size they could fit. These earbuds are 20% smaller than our other bud designs so if one was going to fit, these would be it. -JLab Audio

  Answered 5 years ago by JLab Audio Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these work with iPhones?

Asked 5 years ago by Cg.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer Yes, the will work with any model iPhone that has Bluetooth 5.0. -JLab Audio

  Answered 5 years ago by JLab Audio Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill these connect with an IPad?

Asked 5 years ago by Kirbs.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer If the version of your iPad supports Bluetooth 5.0. -JLab Audio

  Answered 5 years ago by JLab Audio Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the compatible with iPad 2 iPad7 and chrome book 3

Asked 5 years ago by Anthony.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer Yes, I'm sure they are. I have a MacBook pro 2012, my kids have a 2015 air and another pro 2012. They work with the iPad 5 and the mini 2. So I am sure that Apple is compatable with these.

  Answered 5 years ago by Leisa

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do u connect both of the earbuds ?

Asked 5 years ago by LIABABY.

This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray

• A:Answer Put them in your ear.

  Answered 4 years ago by Darthvaida007Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWould these work with a computer laptop?

Asked 5 years ago by Kayjay.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer Yes

  Answered 5 years ago by Twin

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these Bluetooth compatible with iPod touch 6th generation?

Asked 5 years ago by Lo.

• A:Answer Yes they are

  Answered 5 years ago by AlexVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill these work with an HP Pavilion Ryzen Notebook?

Asked 5 years ago by Drea.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer They work like a charm with my HP Envy as well as my Samsung Galaxy S10e, I can't imagine there would be any problem with your laptop!

  Answered 5 years ago by Margaret

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)