A:AnswerHey bob
They need to be placed in the case to charge. We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info.
We want to help you
#FINDYOURGO
JLab Audio
A:AnswerHello royal,
Yes, however, you will need a dedicated gaming headset to communicate via the web. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info.
We want to help you
#FINDYOURGO
JLab Audio
A:AnswerHey angel,
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with specifications, etc.
Kind Regards
#TeamJLab Customer Support
A:AnswerHey
They do indeed. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info.
Kind Regards
#TeamJLab Customer Support
A:AnswerHello,
Yes, they are indeed compatible with android and apple. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info
Kind Regards
#TeamJLab Customer Support
A:AnswerI have the same problem, sometimes not always. Normally I just go to my Bluetooth settings and turn them off and they do shut off. Whenever I go to use them again they automatically connect.
A:AnswerMy earbuds came charged so I could use them right away. When I am not using them, I keep them in their case and keep the entire unit plugged into a USB port. I have used them for as long as 4 hours at a time, with no problem, but I thinks the specs suggest an even longer use time to be available.