A:AnswerHello,
Yes, they are indeed compatible. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info.
We want to help you
#FINDYOURGO
JLab Audio
A:AnswerHey ace,
They do not have the be aware audio feature. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with further specs.
Kind Regards
#TeamJLab Customer Support
A:AnswerYes ...very unique and specific...tap/touch sensors devices...so annoying...bad design flaw when they won’t ever stay in ears so we keep touching them to shove em back in our ear...and then we skip a song...or accidentally hang up a call.
Need to Re-read those silly instruction booklet that comes w em
A:AnswerNo. The earbuds magnetize into the case. It is pretty strong and they don't fall out readily. However, if you drop the case hard enough, they will fall out.
A:AnswerHey gaby,
Yes, they are indeed compatible, and will pick up and hang up calls. We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info
We want to help you
#FINDYOURGO
JLab Audio
A:AnswerHey christian,
Your're looking at 6 playing with 1.5 to charge. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info.
Kind Regards
#TeamJLab Customer Support
A:AnswerHey leol,
Any 5v under 2amp adapter will work. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info.
Kind Regards
#TeamJLab Customer Support
A:AnswerI understand that you're having trouble repairing your JLab GO Air True Wireless earbuds and getting them paired again. Let's try some troubleshooting steps to get them back in sync:
1. Reset the earbuds:
Put both earbuds in the charging case.
Make sure the case is charged.
Hold down the button on the charging case for 10 seconds, or until the lights flash blue and white four times.
Remove the earbuds from the case and try pairing them again.
2. Reset your Bluetooth connection:
On your device, forget the JLab GO Air as a connected Bluetooth device.
Turn off Bluetooth on your device and then turn it back on.
Open the charging case with the earbuds inside.
The earbuds should automatically enter pairing mode (flashing blue and white lights).
Select "JLab GO Air" from your device's Bluetooth list to pair them again.
