Why can we only hear out of one headset?? The left you cant hear anything. How do you control volume it is really low even when turning volume up null

Question

Anonymous · Accepted Answer

It's for kids and has a max low volume

JLab Audio Team · Answer

Hi there, we are very sorry about this issue you ran into. You can try troubleshooting the earbud by following the step-by-step instruction in the user guide found in your original package or go to our website, www.jlabaudio.com . If this does not work please reach out to our customer support team. They will be more than happy to help you. -JLab Audio
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: http://jlab.audio/ContactJLab

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“Why can we only hear out of one headset?? The left you cant hear anything. How do you control volume it is really low even when turning volume up”

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