“Both earbuds produce sound, but they randomly shut off. Sometimes they will play for a few hours, and then sometimes (when fully charged or have plenty of charge) they will shut off over and over saying "goodbye". Why are they doing this? Help!”
Answer This Question
1-2 of 2 Answers
Not sure, but that happened once and I notice that you have to carefully await for the connection. You can’t press the earpiece too fast. Give it time and it should connect I’ve not had an issue and the sound is great!
Sorry, there was a problem. Please try again later.We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio
Sorry, there was a problem. Please try again later.