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Try to unpaired and pair again with your device and see if they work again. If not, they may be defective or damaged. Contact the manufacturer if outside your return date to the store for replacement options, they come with a limited warranty.
Sorry, there was a problem. Please try again later.Hi Claire, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
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