Hey my son has these earbuds and he can only hear music in one ear. Is there a way I can fix that null

Question

Rose · Accepted Answer

i had those ear buds for one week and they stop working . It was frustrating getting them to work , they never did . Today , i try again and i only can hear music on my left ear and nothing on my right . i did all the jlab instructions both written and video and still nothing . I paid $50 for them and it was a waste of money.

Answered by Rose 6 years ago

Angelusmsx · Answer

You can disconnect and put the buds back into the case. Remove both before connecting and you'll see the blinking lights on both at the same time signaling ready for connecting. Or hold both and press down to turn off and hold again to turn on then sync.

Answered by Angelusmsx 6 years ago

Verified Purchase

Mick · Answer

You need to have both "buds" charged up to FUL in the supplied charger and follow instructions to get the full advantage of "BOTH" wireless ear buds sound.

JLab Audio Team · Answer

Hey Diana,
So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We should be able to get you paired back up. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you back up and running. 
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.

“Hey my son has these earbuds and he can only hear music in one ear. Is there a way I can fix that”

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