“i have a Problem where my right earbud won't turn off or connect and shows a whitish blueish light. Anyone know how to fix it?”

Asked by Tyler 5 years ago

1-2 of 2 Answers

Hey tyler When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may walk you through a reset. We want to help you #FINDYOURGO JLab Audio
Answered by JLab Audio Team 5 years ago
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how a'boot pressing down on the button long enough for recognition from the connecting device? the, let the battery drain out completely before recharging it to its max. if these don't won't override your situation, maybe it's defective. hopefully, it's a recent purchase & can be exchanged. if not, maybe contact the csr dept for an exchange. imo, under normal usage, ear buds should have a min 4-5 yr. shelf life.
Answered by gsol3 5 years ago
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