“When you're charging the case (and the ear buds are in it) does it not charge the ear buds at the same time? I noticed it doesn't charge my ear buds. Just wanted to confirm that's just the way it is and mine aren't defective.”
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If the earbuds are in the case they should be already charged while in case. If you plug in charging case it would just charge the case only oh, I believe they are not defective oh, that's the way they are
Sorry, there was a problem. Please try again later.Hey Nessa, So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty. If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
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