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Return the product to the store if you have an extended warranty or the manufacturer if you have a regular warranty that isn't expired.
Sorry, there was a problem. Please try again later.Hi Quecia, We're sorry to hear that your earbuds stopped charging. Rest assured that you are covered under our 2 year manufacturers warranty. Please visit the link below and we will be happy to replace those under warranty. Link: https://www.jlabaudio.com/pages/warranty We want to help you #FINDYOURGO! If you're not happy, our personal service team has your back. Please feel free to contact us at [email protected] or 405-445-7219. #FINDYOURGO JLab Audio
Sorry, there was a problem. Please try again later.If bought from Best Buy-you have until Jan. 14 to return items bought in Nov. and Dec. I saw it online and they confirmed for me.
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