I was given these earbuds as a gift and they seem to work fine but now my left earbud is not lighting up it's not working at all what do I do null

Question

JLab Audio Team · Accepted Answer

Hey Angie,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit. 
We want to help you
#FINDYOURGO

AHull · Answer

You may need to turn it on. Hold the button down for a few seconds to do this. They also have separate batteries so ensuring they both have a good charge is always a good idea.

“I was given these earbuds as a gift and they seem to work fine but now my left earbud is not lighting up it's not working at all what do I do”

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