“I purchased two pairs of these and on each pair the left side sound volume diminished significantly but the right is loud. Has anyone had this issue?”

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• Hey Ela, can you reach out to JLab directly and we can replace these under warranty. -JLab Audio

  Answered by JLab Audio Team 4 years ago

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• Yes I have

  Answered by Hunter445 4 years ago

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• Poor build quality resulting in a loose connection exiting the battery unit. Time to replace.

  Answered by PreplexedinPA 4 years ago

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