“I have these paired with my Firestick 4K and they work great. When I pair them with my older Firestick, the audio is choppy. Any ideas?”

1-3 of 3 Answers

• When my batteries are low on my Roku remote the sound is choppy. This may be your problem.

  Answered by Sharijay 3 years ago

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• Hey jfpsable, Probably an older bt v. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may help troubleshoot the issue. If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.

  Answered by JLab Audio Team 5 years ago

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• Get a better name brand version. My pair started losing connectivity to a regular phone device. It’s probably not apex’s to handle fire tv that well

  Answered by Bpbby 5 years ago

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