“Please give me step by step instructions for using these for the first time, also the first time I have used head phones. I am not receiving sound! I have an HP laptop, do not have blue tooth”

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• Hi there, in your packaging you will find a how to manual. Since these are wired, you'll want to plug into any 3.5mm output jack on your computer. -JLab

  Answered by JLab Audio Team 4 years ago

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• why i am not receiving sound?

  Answered by Anonymous 1 year ago

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• Don't intend to be a smart aleck; but you just have to go looking for your headphone jack. My Dell S2721HGF does not have a phone jack. Rather, it is located on the control box of the Logitech sound system that I have on the computer. Best suggestion; ask the Geek Squad. I'll bet they can get you straight.

  Answered by Attention 4 years ago

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• Unfortunately there was not a manual in the box I received and, I did plug the head phones into the computer, what next? I think tomorrow I will go back to Best Buy. Thank you.

  Answered by Ginger 4 years ago

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