“Doesn't brew coffee, the hot water goes right back into the water chamber”

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• Contact Keurig directly. If your machine is out of Best Buy' s warranty, odds are they'll take care of you. Every experience I or a family member has had with them has been great.

  Answered by tdlp79 8 years ago

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• Sounds like it may be defective...if u saved the box...u should take it back! Mine is great and works fine. Good Luck.

  Answered by Lila9700 8 years ago

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• Return and replace.

  Answered by Robmye 8 years ago

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• You have to push the flashing buttons for the size cup of coffee that you want. Have you done that? If so, there must be something wrong with your brewer. Mine works just fine.

  Answered by Patti 8 years ago

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• Hello and thank you for your question. We are truly sorry to hear of your experience and would like to make this right. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!

  Answered by Keurig Care 8 years ago

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