A:AnswerThere must be grounds around the needle! Watch Youtube Video on how to carefully clean your Keurig Machine! Be careful, the needle that punctures the KCups will bite! Always unplug your machine when cleaning the area that the Kcups go!
A:AnswerNot sure exactly what you are experiencing but I know you could look up your situation using a search engine, Google etc. Make note of the exact message and any lights that may be flashing or not.
A:AnswerYou are not limited to brewing only Keurig pods in your coffee maker. However, we recommend brewing with our Keurig pods to help ensure your beverage tastes its best. We cannot ensure Keurig quality of unlicensed pods as they have not been tested to meet standards for taste, quality and safety.
A:AnswerHello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
