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Sounds like a warranty issue. Contact Best Buy support team. Or try pressing the small cup and add that to your small filled cup.
Sorry, there was a problem. Please try again later.Sounds like a warranty issue. Contact Best Buy support team. Or try pressing the small button to add more to your existing small filled cup.
Sorry, there was a problem. Please try again later.Hi Joe, similar to other household appliances, Keurig coffee makers require basic maintenance in order to keep them clean and functioning properly. For best results, we recommend descaling every 3-6 months using our descaling solution to keep the coffee maker free from scale or lime build up. We also recommend performing needle cleaning. What may sometimes happen after brewing many K-Cup pods is that some of the coffee grounds can get in the needles (top and bottom). This can result in seeing some coffee grounds in your cup, a short cup, or it can completely clog your brewer and prevent it from brewing. Should a clog arise due to coffee grinds, it can be cleared using a paper clip or similar tool. We hope this helps but if you need further assistance, please call our Consumer Care team at 866-901-2739.
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