A:AnswerHello Stalled, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
A:AnswerDon’t know what you mean by open bottom. There is a kick plate that when removed you have access to the plumbing connections. The unit we bought is an under cabinet mount