“My middle rack where the cups go rubs on the seal when you pull it all the way out. Anyone else? I am so disappointed. Seems to be a design flaw.”
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Hello Shelly! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
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