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Hi,we apologize for the inconvenience .We have great troubleshooting tips available on Kitchenaid.com.Please visit https://bit.ly/3mHW7PU for troubleshooting .If you still need assistance,please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
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