We installed our cooktop all great, but the steel surface is rough and doesn't clean well like you responded in another question.
Is that the normal texture or is our stove defective and we didn't realize? null

Question

We installed our cooktop all great, but the steel surface is rough and doesn't clean well like you responded in another question.
Is that the normal texture or is our stove defective and we didn't realize? null

Accepted Answer

I have the same issue. Did you get yours resolved?  I am waiting for Kitchenaid to call. Me back.

KitchenAidTeam · Answer

Hello Gabe! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.

“We installed our cooktop all great, but the steel surface is rough and doesn't clean well like you responded in another question. Is that the normal texture or is our stove defective and we didn't realize?”

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