Questions & Answers

Q: QuestionCan the ventilation on this cooktop be converted to duct-free?

• A:Answer Yes, this cooktop can be converted to duct-free ventilation with a separately purchased kit.

Q: QuestionDoes this electric cooktop have downdraft ventilation?

• A:Answer Yes, this electric cooktop features downdraft ventilation, which integrates the ventilation system into the cooking surface.

Q: QuestionWhat is the exhaust rating of the fan on this cooktop?

• A:Answer The exhaust rating of the fan on this cooktop is 300 CFM.

Q: QuestionIs this cooktop ENERGY STAR certified?

• A:Answer Yes, this cooktop is ENERGY STAR certified.

Q: QuestionAre there indicator lights to show when an element is on?

• A:Answer Yes, there is a power-on indicator light that lets you know when an element is on.

Q: QuestionDoes this cooktop have a hot surface indicator?

• A:Answer Yes, this cooktop has a hot-surface indicator.

Q: QuestionDoes this cooktop have an expandable element?

• A:Answer Yes, this cooktop has an expandable element.

Q: QuestionWhat is the wattage of element 1?

• A:Answer Element 1 has a wattage of 3200 watts.

Q: QuestionDoes this electric cooktop have downdraft ventilation?

• A:Answer Yes, this electric cooktop features downdraft ventilation, so a separate hood is not needed.

Q: QuestionIs there an indicator light to show when the cooktop is hot?

• A:Answer Yes, there is a hot-surface indicator that lets you know if the cooking surface is hot.

Q: QuestionCan the downdraft ventilation be converted to duct-free?

• A:Answer Yes, the downdraft ventilation can be converted to duct-free ventilation using a separate kit.

Q: QuestionDoes this cooktop have a power-on indicator light?

• A:Answer Yes, this cooktop has power-on indicator lights.

Q: QuestionWhat is the exhaust rating of this cooktop's fan?

• A:Answer The exhaust rating of the fan is 300 CFM.

Q: QuestionI am installing this unit but would like to know if the cutout dimensions given are accurate to use ? Can anyone help me confirm ?

Asked 8 years ago by Jtator.

• A:Answer The cutout dimensions are: Cut-Out Front to Back Depth (in.) 21.06 Cut-Out Left to Right Width (in.) 34.56.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this burner boil quickly?

Asked 5 years ago by Montanamom.

• A:Answer Yes, we are very impressed with how fast this cooktop heats up. I spent "hours" researching cooktops before we made this purchase. These are too expensive just to pick the first one you see. I would buy it again if I ever needed to.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionThis is a 36” range, but the description shows a 30” unit. What are the actual dimensions of the 36?

Asked 6 years ago by Jason.

• A:Answer 30” has 4 stainless knobs, 4 burners… 36” has 6, one for the fan (downdraft) and 5 burners.

  Answered 3 years ago by PaulazacVerified Purchase

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Q: QuestionWe are replacing a Jenn Air downdraft cooktop Model R201. Can we use existing vent pipe which attaches under the cooktop with the KitchenAid downdraft cooktop?

Asked 5 years ago by DeeB.

• A:Answer DeeB, we cannot recommend using previous ventilation systems with a new Cooktop. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid Appliances!

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionDoes this cooktop require 240 volts or 120 volts?

Asked 10 months ago by zinq.

• A:Answer Hello, per the installation Instructions, https://shorturl.at/I3L5l, A 4-wire or 3-wire, single-phase, 120/240 V, 60 Hz, AC only electrical supply on a separate, 40 A circuit breaker is required for both 30" (76.2 cm) and 36" (91.4 cm) models. If a fused system is used, fuse both sides of the line. Thank you for your inquiry about our KitchenAid appliances.

  Answered 10 months ago by KitchenAidTeam

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Q: QuestionThis is an awesome cooktop. We had the older model and it cracked so we replaced it with this one - a definite upgrade. Only issue is that the fan turns off while we are cooking. Wondering why this is happening? Didn't happen with previous model.

Asked 2 years ago by ssmartinez55.

• A:Answer Hello ssmartinez55! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by KitchenAidTeam

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