“Just used my mixer for the first time, and it's making a lot of cranking noise. Is this normal? I see white grease on the lever.”

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• The cranking noise might be a quality control issue with some looser than others. I exchanged my first and replacement was actually clanking louder - sounded broken. Thinking about a different brand now.

  Answered by Anonymous 1 year ago

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• Not normal. Certainly the grease is not normal.

  Answered by user434237 1 year ago

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• Hi Sjay, Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.

  Answered by KitchenAidTeam 1 year ago

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