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I was having some trouble finding the way too, but I found out the bowl and machine needs to have a little pressure until you hear a click and will have your bowl going. I hope this help you.
Sorry, there was a problem. Please try again later.Hi Sue, The bowl will snap onto the mixer. After it is on the bowl pins, push down on the bowl with both hands and it will snap down and sit flat. If you have further questions, please contact KitchenAid directly at 1-800-541-6390.
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