Questions & Answers

Q: QuestionDo u have more

Asked 1 year ago by Anonymous.

• A:Answer Hi there! Thank you for your question regarding the LMV1831ST microwave. It sounds like you might be looking for additional information or features about this model. This microwave offers a range of features, including 1.8 cubic feet of capacity, a powerful ventilation system, and easy-to-use sensor cooking options to make meal preparation more convenient. You may access this link for more information, go to "All Specs": https://www.lg.com/us/cooking-appliances/lg-lmv1831st-over-the-range-microwave. If you’re looking for specific details or have any other questions, please feel free to reach out via private message on Social Media @LGUSSupport. We're here to help with anything you need! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionCan we use over the cooking rage micro on the counter top too

Asked 1 year ago by Anonymous.

• A:Answer Hello there! Thank you for reaching out about the LG LMV1831ST over-the-range microwave. We understand you're wondering if it can be used on a countertop. Since the LMV1831ST is specifically designed as an over-the-range microwave, it includes built-in ventilation and mounting features to work above your cooktop. For safety and performance, we do not recommend using this model on a countertop, as it lacks proper ventilation and could pose a hazard in that configuration. If you're looking for a countertop microwave option, we'd be happy to help you find one that suits your needs! Feel free to send us a private message on social media @LGUSSupport, and we'll assist you further. We appreciate your question! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI am a total tech. member and need service. Would a service tech. come to my home?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your interest in the LG Microwave (LMV1831BD) model. Yes, as a "total tech" member, you can schedule a service technician to come to your home for the LG LMV1831BD over-the-range microwave. To request a repair, you can visit the LG support website and schedule a repair service for your microwave. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWill the microwave use no power if the food was taken out early?

Asked 2 years ago by gg0520.

• A:Answer Whenever you turn the Microwave on it will use energy. The longer it is on the more energy it uses.

  Answered 2 years ago by RacerXVerified Purchase

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Q: QuestionWhat electric plug in is needed with the: Model. L M V 1831 BD Amp 15 Checking on my plug for my Electrical for my Electrician.

Asked 2 years ago by Anonymous.

• A:Answer Hi, Here's the Electrical requirements" The oven is designed to operate on a Standard 120V/60Hz household outlet. Be sure the circuit is at least 15A or 20A and the microwave oven is the only appliance on the circuit. It is not designed for 50Hz or any circuit other than a 120V/60Hz circuit. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit require a separate purchase for the trim or is it included

Asked 2 years ago by ghall.

• A:Answer No, it doesn’t.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhen do you need to buy a vent kit for this device. Is it automatically configured for internal room ventilation

Asked 3 years ago by Murph.

This question was asked about the related product: LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel

• A:Answer Hi. For the installation, please check this link https://www.youtube.com/watch?v=YrnRk0UGtk4. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionCan the metal rack be removed?

Asked 3 years ago by YoungC.

• A:Answer Yes it can be removed

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the model LMV1831ST have the express baking option?

Asked 3 years ago by gammy.

• A:Answer No

  Answered 3 years ago by Edard

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Q: QuestionDoes the control panel light up? Lucie Jones

Asked 3 years ago by Anonymous.

• A:Answer No it doesn’t

  Answered 3 years ago by SmarttvVerified Purchase

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Q: QuestionI have an existing over the counter microwave. Do you have to pay extra to have it removed from wall only?

Asked 3 years ago by Anonymous.

• A:Answer No I didn’t

  Answered 3 years ago by washer

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Q: QuestionI have thelmv1813st that died. Is the mounting bracket the same as this model?

Asked 3 years ago by Anonymous.

• A:Answer I can't be sure of your model - but I also had an LG that died and the mounting bracket was the same for both

  Answered 3 years ago by ReliefdvmVerified Purchase

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Q: QuestionWhere are the actual installation instructions showing clearances from top of cook top to bottom of microwave I see the manuals but not written instructions showing the back plate instructions

Asked 3 years ago by Peg.

This question was asked about the related product: LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel

• A:Answer Yes. Installed by best buy

  Answered 3 years ago by Brian

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Q: QuestionIs it possible to get a trim kit with this model and if so, what are the dimensions of the trim kit?

Asked 3 years ago by Anonymous.

• A:Answer Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionWhat size is the glass plate inside??

Asked 3 years ago by Anonymous.

• A:Answer 12" round. Great microwave. Keypad is black, so harder to read in the evening if you're not used to black.

  Answered 3 years ago by DebbyCVerified Purchase

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Q: QuestionWHAT IS THE POWER CORD LENGTH

Asked 3 years ago by gold.

This question was asked about the related product: LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel

• A:Answer I am not sure about that, no guidance is offered in the manual for this issue. Please seek help on the LG Community Forum at https://lgcommunity.us.com/. The LG Community Forum is a great resource for getting help from other LG customers.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionIs there a rack for a second shelf as In the other models

Asked 3 years ago by Adam.

• A:Answer There is one rack.

  Answered 3 years ago by NEVERBUYTHESERVICEVerified Purchase

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Q: QuestionCan I mount this in an island cabinet and if so do I need a trim kit and where can I get one?

Asked 3 years ago by Anonymous.

• A:Answer Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: Questionis it easy to install the LG-1.8 Cu. Ft.. Qver-the -Range Microwave with Sensor Cooking-Stainless steel ?

Asked 3 years ago by Anonymous.

This question was asked about the related product: LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel

• A:Answer Definitely easy…. Sat back and watched Best Buy contracted installer! Vic was super nice and did fantastic job!

  Answered 3 years ago by KayKayswriterVerified Purchase

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