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Questions & Answers

Page Showing 61-80 of 114 questions
  • QuestionDoes it vent to front and can still be used as a stand alone in a cabinet with at least 3-4inches clearance all around?

    Asked by Bramino.

    • Answer Hello there, Bramino. Thank you for sharing your question with us. We understand your inquiry regarding the LG MVEM1825F and its installation requirements. The MVEM1825F is designed specifically as an Over-the-Range microwave, which means it is engineered to be mounted to a rear wall and attached to an upper cabinet above a cooking surface. This model is not intended to be used as a stand-alone or countertop unit, nor is it designed to be placed inside a cabinet cutout with clearance around it, as it lacks the necessary feet for stability and the proper airflow configuration for that type of placement. Regarding your question about venting, this unit features a hidden vent grille and is very versatile in its airflow options; it can be configured to vent out the front for room recirculation using its charcoal filter, or it can be adapted to vent through the top or the rear if you have external ducting in your home. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-black-stainless-steel/J7G5658L4H If you have any further questions about its features or installation requirements, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat's the production year

    Asked by Andy.

    • Answer The LG - 1.8 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and EasyClean® - Black Stainless Steel, Model # MVEM1825Z, is a current or very recent production model, with manuals and support documents dated in 2025. It was first available for purchase in early 2024. To determine the exact month and year of production for your specific unit, you can look at the serial number on the appliance. The first number indicates the year, and the second and third numbers indicate the month...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes it have a charcoal filter to recirculating in versus venting out? If do, is it easy to replace the filter?

    Asked by RLS.

    • Answer No

      Answered by SusanG

  • QuestionHow much is installation?

    Asked by Linda.

    • Answer I had to call a handyman to install it because the delivery people would not. Even though I paid to have the old one hauled away, they did not take it.

      Answered by SusanG

  • QuestionIs this microwave recirculating?

    Asked by Abby.

    • Answer The LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean® - Stainless Steel, Model # MVEM1825X, can be vented in one of three ways: Roof-venting, Wall-venting, or Room-venting (i.e., Recirculating mode)...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWHY so cheap?

    Asked by Buck.

    • Answer As it shows on Best Buy's product page for the LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean® - Black Stainless Steel, Model: MVEM1825D, this microwave oven is on 'clearance' (see above the listed price)...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this microwave door have a zero clearance? If not , what is the exact width with the door fully opened?

    Asked by Anonymous.

    • Answer The door for the LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean® - Black Stainless Steel, Model # MVEM1825D, does not have zero clearance. Regrettably, neither the specifications nor the manual for the microwave oven lists a width for it with the door fully open...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAll I want is delivery. Do installation accessories come with it?

    Asked by Reggie.

    • Answer Yes.

      Answered by user717844

  • QuestionThe microwave has interior lights. Does this interior bulbs/light has some type of covering? There are three tiny plastics around this light bulbs and just wondering if any cover should go there? Thanks

    Asked by Niko.

    • Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the 1.8 Cu. Ft. Over The Range Smart Microwave. This unit features a glass or plastic cover over the interior light bulb to protect it from heat and moisture. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAre the controls supposed to be lighted? They are hard to read without back lights.

    Asked by Mike.

    • Answer Hello there, Mike. Thank you for sharing your experience with us. We understand your inquiry regarding the control panel visibility on your LG Over-the-Range Microwave, Model #MVEM1825F. To answer your question, the SmoothTouch™ glass keypad on this specific model is not designed to be backlit; only the white LED display for the clock and timer functions is illuminated. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • Questionwill this unit vent out the top to outside

    Asked by Anonymous.

    • Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the venting options for your LG Over-the-Range Microwave, model MVEM1825F. It is important to ensure that your appliances are compatible with your home's ventilation setup, and we are happy to provide you with the information you need for a successful installation. This specific model is designed to be versatile and can indeed be configured to vent out through the top to the outside, which is commonly referred to as roof-venting. During the installation process, the blower motor inside the microwave can be adjusted to direct the exhaust through the top, through the rear for wall-venting, or set for room-venting (recirculation) using the included charcoal filter. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y If you have any further questions about its features or need additional guidance on the setup, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionThe clock on our microwave has parts that don’t light up and just flicker. Is there a way to fix it? I am attaching a photo for reference.

    Asked by Eileen.

    • Answer Hello there, Eileen. We understand your inquiry about the flickering and partially unlit clock display on your LG MVEM1825F over-the-range microwave. We appreciate you reaching out to us with this concern. We understand your inquiry about the issue with the display. Since the LED display for the clock is a sealed component and the issue appears to be a hardware malfunction (flickering/unlit segments), this typically indicates that the display board needs a repair or replacement. There is no simple troubleshooting step, such as a reset, that can permanently resolve this type of issue. To ensure the issue is properly diagnosed and corrected, we recommend the following step: Temporary Power Reset: Unplug the microwave from its power source or turn off the dedicated circuit breaker for about 5 minutes, and then restore power. This can sometimes clear temporary electronic glitches, though it is unlikely to fix a failing LED segment. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y If the issue persists after a power reset, further diagnosis by a qualified technician is needed. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you with setting up a service request for your MVEM1825F. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this microwave zero clearance for the door?

    Asked by Grammy.

    • Answer No it’s not a zero clearance door

      Answered by Anonymous

  • QuestionCan this vent out of the back of the microwave through an exterior side wall? I need a undercabinet microwave that can vent out the back through the exterior wall, rather than one venting up through the cielings and roof.

    Asked by Vent.

    • Answer The LG 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean® - Printproof™ Stainless Steel, Model # MVEM1825X, can be vented in one of three ways: Roof Venting, Wall Venting, or Room Venting. It is shipped from the factory with the blower assembled for room venting. You will need to adjust the blower if you want wall-venting...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the microwave come with the support bracket

    Asked by HunterH.

    • Answer Yes

      Answered by AnnalizaA

  • QuestionDoes it come with a mounting bracket for installation by

    Asked by Anonymous.

    • Answer Yes

      Answered by Anonymous

  • QuestionAre there visual issues with this and do all the features work?

    Asked by Beers.

    • Answer Yes

      Answered by JoyF

  • QuestionCan this go over a gas stove?

    Asked by Stove.

    • Answer Hello there. Thank you for sharing your inquiry with us. We understand you're asking if the LG 1.8 cu. ft. Over-the-Range Smart Microwave, model MVEM1825F, can be installed over a gas stove. Yes, this over-the-range microwave is designed to be installed above both electric and gas cooking appliances. It features built-in ventilation to help manage smoke and odors from your cooktop. https://www.bestbuy.com/site/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-printproof-stainless-steel/6508562.p?skuId=6508562 Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhere does it vent

    Asked by Anonymous.

    • Answer Hello there. We understand your inquiry regarding the LG 1.8 Cu. Ft. Over The Range Smart Microwave. This model is designed for flexible venting and can be configured to vent through the top (roof), the back (wall), or recirculate back into the room (charcoal filter). https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow can I turn the chimes off? A previous answer says to press the “custom set” button but I don’t see a button that says custom set.

    Asked by Chimes.

    • Answer Hello there. Thank you for reaching out and sharing your inquiry about your MVEM1825F microwave. We understand your situation and are happy to assist you. To turn off the chimes on your microwave, please follow these steps: • Press the “Timer + Clock” button and, while holding it, press and hold the “STOP” button simultaneously. • Keep holding both buttons until the display reads “OFF.” • Once “OFF” appears, press the “STOP” button once to exit Timer mode. https://www.lg.com/us/cooking-appliances/lg-mvem1825f-over-the-range-microwave#pdp_specs We understand your situation and recommend verifying that you’re following the sequence exactly as described to ensure the chime is turned off. If you continue to experience any challenges or have further questions, please send us a private message on Social Media @LGUSSupport so our team can provide additional guidance. We appreciate your patience and value your trust in LG. —Renzo

      Answered by LG Digital Customer Care