“The extended vent will not stay closed. There is nothing blocking it?”

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• Need to call in warranty or try you rube to fix if out of warranty. I recommend getting extra pieces, it is common on this unit

  Answered by Bubbatea 5 years ago

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• We regret to rerad that the ExtendaVent on your LG - 2.2 Cu. Ft. ExtendaVent 2.0 Over-the-Range Microwave with Sensor Cooking - PrintProof Black Stainless Steel, Model # LMHM2237BD will not stay closed and sincerely apologize for any inconvenience. The microwave will require a service repair. PLease conact our Support Center at (800) 243-0000 so they can assist you making an arrangement to have the unit repaired or you can visit our site at https://www.lg.com/us/support/find-service-center to see if there are any LG Authorized Repair Service Centers in your area...^IFV

  Answered by LG Digital Customer Care 5 years ago

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