“Our ice maker stopped working and seemed to freeze up, we turned it off the whole thing and defrosted it to see if that helps but it seems to freeze right where the water line connects to the ice maker in the freezer. Temp is set at recommended number.”
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We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
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